New Bike Benefits
Lowest Price Guarantee
We guarantee the lowest prices on our products. If you see the same product (model, size, color, and year) in stock somewhere else for less, we will gladly match that price. If you have already purchased a product and we put it on sale within 30 days, we will return the difference to you in the form of a Freewheel Bike Gift Card.
100% Satisfaction Guarantee
If, for any reason, you are not 100% pleased with your product from Freewheel Bike, please let us know. We offer a 30-day money-back guarantee on like-new products. Bicycles and special-order products will only be refunded in the form of a gift card.**
Golden Wrench Maintenance Package
Even with proper assembly, all new bikes go through a break-in period where cables stretch and parts settle in. That's why we offer a complete maintenance package with all new bike purchases. When you buy a new bike from Freewheel Bike, you will receive a free 100 Mile Check-Up, a free Level One Maintenance Package (valued at $99), and 12 months of free minor adjustments. You also receive $10 off any Golden Wrench Maintenance Package as long as you own the bike.
Free Bike Sizing
When you buy a new bike from Freewheel Bike, our trained sales staff will help you select the proper frame size. Additional fit and sizing consultation is available through our fitting services.
15% Discount on Parts and Accessories
On the day you buy your bicycle, you will receive a 15% discount on regularly priced parts, clothing and accessories. We also offer free installation of new accessories.
Free delivery within 20 miles of the store on purchases over $500.
*Price match applies to any publicly advertised prices. Excludes offers to Freewheel Fanatics club members, direct coupon offers, and other private club offers or group buys.
**Custom bike build exception (including but not limited to Project One, MyO, Waterford, Gunner, Co-Motion): We will make every effort to modify or adjust your custom bike order to your satisfaction however, because these bikes are built specifically for you, they are excluded from our return policy.