New Bike Benefits
You Have The Right To The Lowest Price
We guarantee the lowest prices on our products. If you see the same products (including year, size, color, model, etc.) advertised for less at *Freewheel Bike, or at another retailer in the twin cities area just bring in your receipt from Freewheel Bike and a copy of the advertisement from the other retailer. We will refund you the difference in store credit.**
You Have The Right To Be 100% Satisfied
If for any reason you are not 100% pleased with your product or service from Freewheel Bike, please let us know. We offer a 30 day money back guarantee on products (if re-saleable as new) and a 30 day satisfaction guarantee on our services performed. Bicycles and special order products will only be refunded as in-store credit.*** Services will be re-done to your satisfaction.
You Have The Right To Free Maintenance
Even with proper assembly all new bikes go through a break in period where cables stretch and parts settle in. That's why we offer a complete maintenance package with all new bike purchases. When you buy a new bike from Freewheel Bike you will receive a coupon for a free 100 Mile Check-Up, a free Golden Wrench Tune-Up valued at $75 and 12 months of free minor adjustments.
You Have The Right To Be Comfortable
When you buy a new bike from Freewheel Bike our trained sales staff will help you select the proper frame size. You will also receive a $75 coupon that can be used toward any of our bicycle fitting services.
You Have The Right To Discounts On Accessories
On the day you buy your bicycle you will receive a 15% discount on regularly priced parts, clothing and accessories. We also offer free installation on new water bottle cages, kickstands and pedals. Computers, racks and fenders can be installed at half normal labor rates.
You Have The Right To Golden Wrench Service
Freewheel Bike has built a national reputation on the quality of our repair service. Our staff of professionally-trained mechanics have the knowledge and experience to solve any issue you encounter. Since 1974 cyclists from Minnesota have sought out our mechanics for their skills. As our valued customer you will receive $10 off any Golden Wrench Tune-Up package on the bike for as long as you own it.
*Price match applies to any publicly advertised prices. Excludes offers to Freewheel Fanatics club members and other retailer's private club offers or group buys.
**Refunds will be issued in the form of store credit with no expiration date and may be used at any Freewheel Bike location. Refunds will be issued as store credit only. No cash, check or credit card refunds will be issued for price match promise.
***Custom bike build exception including but not limited to Project One, Waterford, Gunner, Co-Motion. We will make every effort to modify or adjust your custom bike order to your satisfaction however, because these bikes are built specifically for you, they are excluded from our return policy.