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Sales Associate Level- 4 

Job Description

 

JOB TITLE: Sales Associate Level - 4

DEPARTMENT: Sales

REPORTS TO: Sales Manager

 

Summary: This position requires high level product knowledge and experience selling in a high-end bicycle retail environment as well as strong leadership skills.

Duties/Responsibilities:

 

  • Guide and instruct L1-L3 Sales staff
  • Share product knowledge and enthusiasm for bikes with customers
  • Direct customers through entire sales process
  • Build and maintain relationships with customers
  • Complete a multitude of daily housekeeping and office tasks
  • High End accessories and parts knowledge (Garmin, Go Pro, Di2, aftermarket wheels from Bontrager, Shimano,) Full suspension bike design features and benefits,
  • Strong leadership/coaching skills
  • Custom bike sales (select compatible parts to build up a bare frame ala Waterford)
  • Participate in planning sessions to guide inventory selection and depth
  • High level of product knowledge of the brands we sell

Successful completion of following orientation and training:

  • Trek Project One training
  • Freewheel Bike Training Guide For All
  • Freewheel Bike Sales Training Guide
  • Sales training 104
  • Bike Fitting (Sizing 101, positioning 101 and Trek Precision Fit trained)
  • Trek U Ninja
  • Supervisor training 101 (positive reinforcement skills)


Education/Experience: Three to four years of bicycle retail sales experience


Skills and Traits: outgoing, enthusiastic, sociable, gregarious, ability to remain positive when faced with adversity, problem solving skills, strong interpersonal relationship skills, strong leadership/coaching skills

 

Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift
  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Able to lift and/or move up to 75 lbs.

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