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Level 3 Sales Associate

Job Description


JOB TITLE: Sales Associate Level -3


REPORTS TO: Sales Manager


Summary: This position requires high level product knowledge and experience selling in a high-end retail environment.  


Duties and Responsibilities:

  • Guide and instruct L1 Sales staff
  • Share product knowledge and enthusiasm for bikes with customers
  • Direct customers through entire sales process
  • Build and maintain relationships with customers
  • Complete a multitude of daily housekeeping and office tasks
  • High End accessories and parts knowledge (Garmin, Go Pro, Di2, aftermarket wheels from Bontrager, Shimano,) Full suspension bike design features and benefits,
  • Trek U Ninja
  • Custom bike sales (select compatible parts to build up a bare frame ala Waterford)
  • Participate in planning sessions to guide inventory selection and depth
  • Guide and Instruct L1 and L2 sales staff

Successful completion of following orientation and training:

  • Freewheel Bike Training Guide For All
  • Freewheel Bike Sales Training Guide
  • High level of product knowledge of the brands we sell
  • Bike Fitting (Sizing 101, positioning 101 and Trek Precision Fit trained)
  • Trek Project One training
  • Sales training 103

Education/Experience: Two to three years of bicycle retail sales experience


Skills and Traits: Outgoing, enthusiastic, sociable, gregarious, positive


Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift
  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Able to lift and/or move up to 75 lbs.

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