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L3 Mechanic

Job Description

 

Job Title: L3 Mechanic

Department: Service/Repair

Reports To: Service Manager

 

Summary:  This position requires a mechanic that is able to complete mid-level repairs such as basic tune-ups, chain size/install, component installation, spoke install and assembly of high end bicycles.

 

Duties and Responsibilities:

  • Perform level 1 - 3 repairs
  • Assist L1 - L3  mechanics with repairs
  • Ensure that proper safety practices are being followed
  • Ensure customer service standards are being met
  • Make sure that there is good communication between sales and service departments.
  • Help maintain a positive work environment
  • Maintain a high degree of cleanliness and organization of the repair shop
  • Check work email and respond at the beginning and end of every shift

Successful completion of following orientation and training:

  • Freewheel Bike Training Guide For All
  • Freewheel Bike Service Training Guide
  • Trek University “Master” status



Education/Experience: Minimum of 3 years of professional bicycle mechanic experience. Completion of Barnett’s or UBI courses a plus.



Skills and Traits:

  • Enthusiastic
  • Mid-level mechanical aptitude
  • Strong verbal communication skills
  • Team working skills
  • Organisational skills
  • High energy level
  • Resourceful
  • Confidence
  • Ability to calculate figures and amounts
  • Ability to solve problems in various situations
  • Ability to work in a dynamic, multi-functional, multi-cultural environment
  • Enthusiastic, positive, analytical



Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift
  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Able to lift and/or move up to 75 lbs.

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