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Sales Associate Level -2

Job Description

JOB TITLE: Sales Associate, Level - 2


REPORTS TO: Sales Manager


This position requires intermediate product knowledge and experience selling in a high-end retail environment.  


  • Intermediate product knowledge of the brands we sell
  • Guide and instruct L1 Sales staff
  • Share product knowledge and enthusiasm for bikes with customers
  • Check work email and respond at the beginning and end of every shift
  • Direct customers through entire sales process
  • Build and maintain relationships with customers
  • Complete a multitude of daily house keeping and office tasks

Successful completion of following orientation and training:

  • Complete Freewheel Bike sales training guide
  • Attend Freewheel Bike sales training 101 
  • Attend Freewheel Bike Sales training 102
  • Trek Project One training
  • Trek U Expert level including all sales modules
  • Customer service training skills 102 
  • Bike sizing 101 
  • Bike positioning 101 
  • Apparel training 102 , helmets and shoe brands we stock 

Education/Experience: One year of bicycle retail sales experience


Skills and Traits: Outgoing, enthusiastic, sociable, gregarious, positive attitude


Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift
  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Able to lift and/or move up to 75 lbs.

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