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Level 1 - Barista

Job Description

JOB TITLE: Barista


REPORTS TO: Store Manager

Summary: This is an entry level cafe position. Enthusiasm for bicycles and strong interpersonal skills are a must. Training will be provided.

Duties and Responsibilities:

  • Share product knowledge and enthusiasm for bikes with customers
  • Build and maintain relationships with customers
  • Complete a multitude of daily housekeeping and office tasks
  • Freewheel Bike Training Guide For All
  • Freewheel Bike Sales Training Guide
  • Follow safe food handling practices
  • Coaster Brake Cafe training completed
  • Adhere to the cafe production schedule
  • Competence with espresso bar
  • Familiarity with all our bike brands and models we stock (Trek, Cannondale, Salsa, Surly, All City, Co-Motion, Waterford, Electra, Etc.)
  • Familiarity with all brands of Parts and Accessories we stock, racks and bags, fenders, saddles, lights, basic computers (not Garmin), pedals, grips/bar tape, locks, bottle cages, kickstands, mirrors, bells/horns, tires,
  • Participate in cafe meetings to select menu items and have input on production schedule.


Successful completion of following orientation and training within first 30 days or 100 hours worked:

  • Freewheel Training Guide For All
  • Freewheel Bike Sales Training Guide
  • Sales training 101
  • Trek U sales modules completed
  • Apparel training 101
  • Customer service skills training 101
  • Bike sizing 101 

Education/Experience: Previous experience preferred but noit required

Skills and Traits: Outgoing, enthusiastic, sociable, gregarious, positive attitude, self motivated

Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift
  • Must be able to perform the essential functions of this job, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Able to lift and/or move up to 75 lbs.

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